Welcome to 3M Electronic Monitoring's online customer support, a tool that enables customers outside the U.S. to check the status of inquiries you have submitted to 3M Electronic Monitoring’s technical support team.
Use this tool to register and track support calls at any time, 24/7.
Getting started is easy. Simply log in with the user name and password provided to you by your account manager.
View the status of your support call using the view service calls list link
Update your support calls using the update link
Log additional questions or problems using the submit a service call link
You can only view support calls assigned to your account, either logged by any of your account's authorized users or by the 3M Electronic Monitoring technical support team
Click here to log in to online customer support service
Support for customers outside the U.S. is also available 24/7 by phone: +1-877-677-5193